Privacy Policy

Last Updated: 1 June 2025

Welcome to RewardClass.com (referred to as “Reward Class,” “we,” or “the Platform”). We are committed to protecting your privacy and safeguarding your personal data in accordance with applicable laws in the United Kingdom, European Union, and United States. This Privacy Policy explains how we collect, use, store, and share your information when you use our services.


1. Information We Collect

a. User Account Information

When you create an account, we collect your name, email address, and preferences. This information helps us provide personalized services.
Lawful Basis (UK/EU): Consent or Performance of Contract.

b. Child User Information (Under 13)

To provide educational features, we may collect limited personal information from child users (such as username, progress, and earned rewards).
We do not collect personally identifiable information from children under 13 without verified parental consent, in compliance with the U.S. Children’s Online Privacy Protection Act (COPPA) and UK data protection laws.

c. Payment Information

All payments are processed via Stripe, a secure, PCI-compliant third-party provider. We do not store or process full credit card information.

d. Device & Usage Information

We collect technical data such as device type, browser, IP-derived country, and feature usage. This helps us improve the Platform and detect security issues.

e. IP-Based Geolocation

We use a third-party service to determine your country-level location (e.g. “US” or “GB”) using your IP address. We do not store or link full IP addresses to user profiles. This supports localization (e.g. currency, reward availability).


2. How We Use Your Information

We use personal data for the following purposes:

  • To deliver services and lessons

  • To track progress and reward completion

  • To communicate with users (including parents)

  • To personalize currency, content, and packages

  • To analyze and improve performance

  • To comply with legal obligations

We will only use your data when we have a lawful basis, such as your consent, performance of a contract, or legal obligation.


3. Sharing Your Information

We do not sell your personal information. We may share limited data:

  • With service providers, including Stripe (payments) and analytics platforms.

  • When required by law, court order, or regulatory request.

  • With parental consent for children's data or when users request it.

All service providers must contractually protect your data.


4. International Data Transfers

If you are based in the UK, EU, or EEA, your data may be transferred to servers located in the United States or other countries that may not offer the same level of protection.

Where applicable, we implement Standard Contractual Clauses (SCCs) or other safeguards approved by the UK and EU to ensure adequate protection.


5. Your Rights

For UK/EU Users (under GDPR):

You have the right to:

  • Access your personal data

  • Correct or delete your information

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (UK) or local data authority

For California Residents (CCPA/CPRA):

You have the right to:

  • Know what data we collect and how we use it

  • Request access to or deletion of personal data

  • Opt out of any sale (we do not sell your data)

  • Limit the use of sensitive data

To exercise any rights, contact us at: privacy@rewardclass.com


6. Parental Controls and Child Privacy

Parents or guardians can:

  • Access or modify their child’s account information

  • Request deletion of their child’s data

  • Withdraw consent for future data collection

To do so, email us at privacy@rewardclass.com with your request.

We comply with COPPA in the U.S. and GDPR in the UK/EU.


7. Cookies and Tracking

Reward Class uses essential cookies for functions like login, session management, and security. These are required for the website to work properly and do not require user consent.

We may also use non-essential cookies, such as:

  • Analytics cookies (e.g. Google Analytics) to understand usage and improve services

  • Marketing pixels or cookies (e.g. from SendGrid emails or third-party services) where applicable

Where required by law, you will be presented with a cookie banner giving you the option to accept or reject non-essential cookies. You can also manage your cookie preferences through your browser settings.

We do not use cookies to sell your data. For more information, see our Cookie Policy.


8. Security

We apply technical and organizational safeguards (e.g. encryption, role-based access) to protect your data from unauthorized access or loss. However, no online service can guarantee absolute security.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the updated date. Continued use of RewardClass.com indicates acceptance of the updated terms.


10. Contact Us

If you have any questions, concerns, or requests, please reach out to:

privacy@rewardclass.com