Privacy Policy

Last Updated: 21 May 2026


Welcome to RewardClass.com, referred to in this Privacy Policy as “Reward Class,” “we,” “us,” “our,” or “the Platform.”

We are committed to protecting your privacy and safeguarding personal data, especially where children use the Platform with the consent and supervision of a parent or guardian.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to users, parents, and guardians.

By using Reward Class, you agree to the practices described in this Privacy Policy.


1. Who We Are

Reward Class is the name used for the RewardClass.com platform.

For privacy questions, data requests, or child-data requests, contact us at:

Email: privacy@rewardclass.com
Website: www.rewardclass.com


2. Information We Collect

We only aim to collect information that is reasonably necessary to provide and operate the Platform.

2.1 Parent or Account Holder Information

When a parent, guardian, or account holder creates an account, subscribes, or manages a child profile, we may collect:

  • name;
  • email address;
  • login details;
  • account preferences;
  • subscription plan;
  • billing status;
  • renewal status;
  • cancellation status;
  • payment status;
  • reward approvals and settings;
  • communications with us.

We use this information to manage accounts, provide access to the Platform, communicate with account holders, manage subscriptions, and support parental controls.

2.2 Child Profile Information

When a parent or guardian creates a child profile, we collect limited information about the child, such as:

  • username;
  • age;
  • learning progress;
  • quiz results;
  • course or mission progress;
  • points earned;
  • rewards requested;
  • rewards approved, rejected, or redeemed;
  • reward history.

We do not require a child’s full name, email address, phone number, home address, school name, payment information, or precise location.

Parents and guardians should not allow children to enter personal or identifying information into usernames, quiz answers, reward names, messages, or any other part of the Platform.

2.3 Learning, Progress and Rewards Information

To operate the Platform, we collect information about learning activity, including:

  • courses, lessons, missions, games, or challenges started;
  • courses, lessons, missions, games, or challenges completed;
  • quiz attempts and scores;
  • course or mission progress;
  • points earned or spent;
  • streaks and learning activity;
  • rewards requested;
  • rewards approved or rejected by a parent or guardian;
  • Reward Class-funded reward usage;
  • parent-provided rewards;
  • monthly reward budget usage, where applicable.

This information is used to show progress, calculate points, support reward redemptions, and help parents or guardians monitor learning.

2.4 Subscription and Plan Information

Reward Class may offer a free plan with limited access and paid subscriptions with access to additional features.

We may collect and process information about the plan linked to an account, including:

  • whether the account is on a free plan or paid subscription;
  • the subscription plan selected;
  • billing status;
  • renewal status;
  • cancellation status;
  • access permissions;
  • monthly reward budget eligibility;
  • reward voucher eligibility.

We use this information to provide the correct level of access to courses, games, challenges, rewards, parent tools, and monthly Reward Class reward budgets.

2.5 Payment Information

Payments for paid subscriptions are processed by Stripe or another payment provider we may use.

We do not store full credit or debit card details.

We may receive limited payment-related information, such as:

  • payment status;
  • subscription plan;
  • billing cycle;
  • renewal status;
  • cancellation status;
  • transaction reference;
  • whether a payment succeeded or failed;
  • limited card information, such as the last four digits, where provided by Stripe.

We use this information to manage paid access, billing, cancellations, subscription status, reward-budget eligibility, and access to Reward Class-funded rewards.

2.6 Device, Usage and Technical Information

We may collect technical and usage information, such as:

  • device type;
  • browser type;
  • operating system;
  • pages viewed;
  • features used;
  • login/session information;
  • approximate country from IP address;
  • security logs;
  • error logs.

We use this information to operate the Platform, keep accounts secure, improve features, detect misuse, and prevent fraud.

2.7 IP-Based Country Detection

We may use IP-based geolocation to estimate a user’s country, such as United Kingdom or United States.

We use this to:

  • show appropriate currency;
  • manage reward availability;
  • apply location-based packages or restrictions;
  • prevent fraud or abuse;
  • comply with legal requirements.

We do not use this to track a child’s precise location.


3. How We Use Information

We use personal data to:

  • create and manage accounts;
  • create and manage child profiles;
  • provide access to the free plan or paid plan;
  • decide which courses, games, challenges, and features are available to the account;
  • provide lessons, quizzes, missions, games, challenges, and learning content;
  • track progress and quiz results;
  • calculate points;
  • track streaks and learning activity;
  • operate rewards;
  • allow parents or guardians to approve rewards;
  • manage parent-provided rewards;
  • manage Reward Class-funded rewards;
  • calculate and apply monthly Reward Class reward budgets;
  • manage monthly paid subscriptions;
  • process cancellations and downgrades to the free plan;
  • manage billing status and subscription status;
  • provide customer support;
  • communicate account, payment, reward, or service updates;
  • improve the Platform;
  • detect cheating, fraud, misuse, or unauthorised access;
  • keep the Platform secure;
  • comply with legal obligations.

We do not sell personal data.

We do not use children’s personal data for third-party behavioural advertising.


4. Lawful Basis for Processing

Where UK or EU data protection law applies, we rely on one or more lawful bases, including:

4.1 Performance of a Contract

We process data where needed to provide the Platform, manage accounts, process subscriptions, track learning progress, and operate rewards.

4.2 Consent

We may rely on consent for certain optional features, cookies, marketing communications, or child-related processing where consent is legally required.

4.3 Legitimate Interests

We may process data where necessary for our legitimate interests, such as improving the Platform, preventing fraud, maintaining security, supporting users, and operating the rewards system, provided those interests are not overridden by user rights.

4.4 Legal Obligation

We may process data where required to comply with legal, tax, accounting, regulatory, consumer-protection, or safeguarding obligations.


5. Children’s Privacy

Reward Class is designed to be used by children with the consent and supervision of a parent or guardian.

Parents or guardians are responsible for creating and managing child profiles.

We collect limited child profile information, including username, age, learning progress, quiz results, points, streaks, and reward activity.

We do not knowingly collect personal information from children under 13 without verifiable parental consent where such consent is required.

We do not require children to provide:

  • full name;
  • email address;
  • phone number;
  • home address;
  • school name;
  • payment details;
  • precise location.

We aim to apply high privacy standards for child users.

We do not sell children’s personal data.

We do not use children’s personal data for third-party behavioural advertising.

If you believe a child has provided personal information without appropriate consent, please contact us at:

privacy@rewardclass.com


6. Parental Controls and Child Data Requests

Parents and guardians may contact us to:

  • access their child’s data;
  • correct child profile information;
  • request deletion of a child profile;
  • withdraw consent for future child-data processing;
  • ask questions about how child data is used.

To make a request, contact:

privacy@rewardclass.com

We may need to verify that the person making the request is the parent, guardian, or account holder before acting on the request.

If a parent or guardian asks us to delete a child profile, we will delete or anonymise the relevant child data unless we need to keep limited information for legal, accounting, fraud-prevention, safety, dispute-resolution, or security purposes.


7. Rewards and Parent-Provided Rewards

Reward Class may process reward-related information to operate the rewards system.

This may include:

  • points earned;
  • points spent;
  • rewards requested;
  • rewards approved or rejected;
  • Reward Class-funded reward history;
  • parent-provided reward history;
  • monthly reward budget usage;
  • reward fulfilment status.

Parent-provided rewards are created, approved, funded, and fulfilled by the parent or guardian.

Reward Class may store information about parent-provided rewards so the Platform can show them, track redemptions, and update points.

Parents and guardians should not include sensitive personal information in parent-provided reward names or descriptions.


8. Sharing Information

We do not sell personal data.

We may share limited information with trusted service providers where necessary to operate the Platform, such as:

  • payment processors, including Stripe;
  • hosting providers;
  • email providers;
  • analytics providers, where used;
  • reward providers or fulfilment partners, where needed;
  • fraud prevention or security providers;
  • professional advisers, where necessary;
  • regulators, courts, or authorities where legally required.

Service providers are expected to protect personal data and use it only for the purposes we instruct or as required by law.

We may also share information if necessary to:

  • comply with law;
  • enforce our Terms and Conditions;
  • prevent fraud or abuse;
  • protect users, children, parents, Reward Class, or others;
  • respond to legal requests.

9. International Data Transfers

Reward Class may use service providers located outside the United Kingdom, European Economic Area, or the country where you live.

Where personal data is transferred internationally, we aim to use appropriate safeguards, such as:

  • Standard Contractual Clauses;
  • UK-approved data transfer safeguards;
  • EU-approved data transfer safeguards;
  • service providers with appropriate privacy and security commitments.

10. Cookies and Tracking

Reward Class uses cookies and similar technologies to operate the Platform.

10.1 Essential Cookies

Essential cookies are used for:

  • login;
  • session management;
  • account security;
  • remembering basic settings;
  • fraud prevention;
  • keeping the Platform working properly.

These cookies are necessary for the Platform to function.

10.2 Analytics Cookies

We may use analytics cookies to understand how the Platform is used and to improve performance and features.

Where required by law, we will ask for consent before using non-essential analytics cookies.

10.3 Marketing Cookies

We do not use children’s personal data for third-party behavioural advertising.

If marketing cookies or similar technologies are ever used, they will only be used where permitted by law and, where required, with appropriate consent.

10.4 Cookie Choices

Where required, users will be given the ability to accept or reject non-essential cookies.

You can also manage cookies through your browser settings.


11. Marketing Communications

We may send account holders service messages about:

  • accounts;
  • subscriptions;
  • payments;
  • rewards;
  • security;
  • important Platform updates;
  • changes to policies or terms.

We may also send marketing emails where permitted by law.

You can opt out of marketing emails by using the unsubscribe link or by contacting us.

Service, security, payment, reward, and legal messages may still be sent where necessary.

We do not send marketing emails directly to child users.


12. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include keeping data to:

  • provide the Platform;
  • maintain accounts;
  • track progress and rewards;
  • manage subscriptions;
  • provide support;
  • comply with tax, accounting, legal, or regulatory obligations;
  • prevent fraud or abuse;
  • resolve disputes;
  • protect users and the Platform.

If a paid subscription is cancelled and the account returns to the free plan, we may continue to keep account information, child profile information, learning progress, points, reward history, and subscription records for as long as reasonably necessary to provide the Platform, maintain records, prevent fraud, resolve disputes, comply with legal obligations, and support the user account.

If an account or child profile is deleted, we will delete or anonymise personal data unless we need to keep limited information for legal, accounting, security, fraud-prevention, safety, or dispute-resolution purposes.


13. Security

We use reasonable technical and organisational measures to protect personal data, including measures such as:

  • secure account access;
  • access controls;
  • encryption where appropriate;
  • secure payment processing through Stripe;
  • monitoring for misuse or unauthorised access;
  • limiting access to personal data where possible.

However, no online service can guarantee complete security.

Users and account holders are responsible for keeping login details secure.


14. Your Rights

Depending on where you live, you may have rights over your personal data.

These may include the right to:

  • access your personal data;
  • correct inaccurate data;
  • request deletion;
  • restrict processing;
  • object to processing;
  • withdraw consent;
  • request a copy of your data;
  • complain to a data protection authority.

For UK users, you may have the right to complain to the Information Commissioner’s Office.

For EU users, you may have the right to complain to your local data protection authority.

For California residents, you may have rights to know, access, delete, correct, and opt out of certain data uses. We do not sell personal data.

To exercise rights, contact:

privacy@rewardclass.com

We may need to verify your identity before responding.


15. California Privacy Rights

If California privacy law applies to you, you may have the right to:

  • know what personal information we collect;
  • know how we use personal information;
  • request access to personal information;
  • request deletion of personal information;
  • request correction of inaccurate information;
  • opt out of sale or sharing of personal information;
  • limit use of sensitive personal information, where applicable.

Reward Class does not sell personal information.

Reward Class does not knowingly sell or share children’s personal information for behavioural advertising.

Requests can be sent to:

privacy@rewardclass.com


16. COPPA and Children Under 13

Where the U.S. Children’s Online Privacy Protection Act applies, Reward Class does not knowingly collect personal information from children under 13 without verifiable parental consent.

Parents may contact us to:

  • review child data;
  • request deletion of child data;
  • withdraw consent;
  • prevent further collection of child data.

Contact:

privacy@rewardclass.com

If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it or obtain appropriate parental consent.


17. Third-Party Links and Services

The Platform may contain links to third-party websites, services, or reward providers.

We are not responsible for the privacy practices of third-party websites or services.

You should review their privacy policies before using them.


18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on the Platform with the updated date.

If we make material changes, we may notify users by email, account notice, or a notice on the Platform.

Continued use of Reward Class after changes take effect means you accept the updated Privacy Policy.


19. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how personal data is handled, contact us at:

Email: privacy@rewardclass.com
Website: www.rewardclass.com